Sunday, September 27, 2009

Resa Designs review

I won a shirt from Resa Designs a few months back and oddly enough already had their website saved as one of my favorites before I entered. I love their signature and birthday tees. I ordered the shirt that I won for Zealand, a signature shirt with the letter z on it. I hate stains and because it is a white shirt, I have to treat it every time. I hate wrinkles and because it is cotton, if I don't hang it, it wrinkles. So, I hung his shirt 3 out of the 4 times he wore it. The 4th time, I decided I wanted a little fraying around the Z, so I popped it in the dryer. When I got it out, I was in tears!!! The shirt had many holes in it! I have no idea what the holes were from. It looked as if a bug had eaten it! I tweeted about my sadness, as was suggested to email them. I emailed Resa designs and told them, that I was unsure if how Zealand's shirt came to have holes in it. They immediately emailed me back and asked for pictures along with letting me know that they would replace the shirt for me! So, not only is their product absolutely adorable and amazing, their customer service is spectacular! I thought I would pass this on to my readers, as we all know that is this day and age, we want the people that "get" our money to be worthwhile!

Resa Designs has blankets, bibs, onesies, tee shirts, newborn gowns and Big Brother, Big Sister shirts!
Great product, one of a kind, GREAT customer service and good price!


Bobbi Janay @When did I go from a kid to a grown up? said...

It is awesome that they where willing to work with you.

resa troyer said...

Thanks for your kind words.

We sell hundreds of tees a month and it is so rare that there is an issue, I could count them on one hand. I'm glad you were otherwise pleased and are enjoying a new shirt!